Planned M&E and fabric maintenance for London offices, residential blocks and multi-site estates, on SFG20 schedules with the records a London duty holder needs, and a reactive line answered by a person at any hour.
London buildings carry heavier compliance duties than most. Registered higher-risk residential buildings have a safety case to maintain. Let commercial buildings face tightening energy standards. Occupiers on prime rents expect plant that does not fail and a landlord who can prove it has been maintained. Managing agents run portfolios across a dozen boroughs where a single contractor with one asset register per building saves them a hundred conversations a month. We run hard-FM contracts across London for landlords, managing agents, FM providers and multi-site occupiers: SFG20-based planned maintenance on mechanical, electrical, public-health and fabric assets, statutory-compliance servicing, and 24-hour reactive cover for the failures that stop a building working. Everything is recorded against the asset, so the report to the insurer, the fire-risk assessor or the Building Safety Regulator is a print, not a project.
Yes, as the maintenance contractor working inside the accountable person's safety case. The asset register, the planned schedule and every completed task are recorded so the safety case evidence is maintained as a by-product of the work rather than assembled for an inspection. Changes to safety-critical systems follow the building's change-control process.
Priorities and response times are agreed per contract, because a trading floor and a residential plant room need different things. What does not vary is that the line is answered by a person at any hour, every call is triaged the same way, the engineer makes safe first, and every attendance ends with a report.
Yes. Where a landlord or FM provider runs its own CAFM platform we work to it, closing tasks and uploading records in your format. Where there is none, our own job records provide the asset history and the reporting.
Cleaning, catering, security and grounds maintenance. This is hard FM: building services and fabric. Fire and security systems are maintained by our sister company Gemini AMPM and can be coordinated under the same group relationship.
A named contact, not a sales team, comes back within 24 hours. Include the package, programme and stage if you can.