Planned & Reactive Maintenance

Planned & Reactive Maintenance in Surrey

Surrey's office and business-park stock along the M25 corridor depends on plant that cannot be left to fail, and on maintenance partners who answer the phone when it does. AMPM Building Services delivers SFG20-aligned planned preventative maintenance and 24/365 reactive callouts across M&E and fabric, with SLAs and a single point of contact.

In Surrey

One team,
county-wide.

From the business parks around Guildford, Woking and Camberley to the office corridors at Staines, Weybridge and Leatherhead, Surrey's commercial stock is dominated by multi-tenanted offices, out-of-town campuses and affluent residential blocks where downtime and disrepair are quickly noticed. Facilities and block managers here need hard FM that covers the full M&E and fabric picture: planned servicing scheduled to SFG20, statutory compliance kept current, and a reactive desk that responds day or night. AMPM Building Services provides exactly that, as an AMPM Group company drawing on the 29-year record of sister company Gemini AMPM.

What we deliver

Self-delivered,
accountable.

Scope

  • SFG20-aligned planned preventative maintenance programmes for offices, business parks and residential blocks
  • 24/365 reactive callouts across mechanical, electrical, public health and building fabric
  • Statutory compliance servicing: EICR, emergency lighting testing, fire damper drop testing
  • HVAC servicing and repair: boilers, chillers, AHUs, splits and controls
  • Fabric maintenance: roofing, joinery, doors and general building repairs alongside the M&E scope
  • SLA-backed response and rectification times agreed per contract
  • Single point of contact for multi-site portfolios across Surrey and the M25 corridor
  • Asset registers, service records and compliance documentation kept audit-ready

Standards & compliance

  • SFG20 maintenance specifications
  • BS 7671 (IET Wiring Regulations) for EICR and electrical works
  • BS 5266 for emergency lighting testing
  • BS 9999 fire damper testing regimes
  • CIBSE guidance for HVAC servicing
Where we work

Surrey & the
surrounding area.

GuildfordWokingEpsomCamberleyStainesRedhillReigateLeatherheadWeybridgeEsher
FAQs

Your questions,
answered.

How quickly can you attend a reactive callout in Surrey?

We operate from Burgess Hill in West Sussex, which puts most of Surrey within a straightforward run up the A23/M23 and around the M25. Reactive cover runs 24 hours a day, 365 days a year, and response times are agreed as SLAs in each contract rather than promised as a blanket figure, so you know exactly what you are signing up to for sites in Guildford, Woking, Staines or anywhere else in the county.

Do you cover both planned maintenance and emergency repairs under one contract?

Yes. We combine an SFG20-aligned PPM schedule with 24/365 reactive cover in a single agreement, managed through one point of contact. That keeps compliance servicing, routine plant maintenance and out-of-hours emergencies under one roof instead of split across several suppliers.

Can you handle statutory compliance for multi-tenanted offices and residential blocks?

Yes. We schedule and deliver EICR inspections, emergency lighting testing and fire damper testing as part of the PPM programme, working to BS 7671, BS 5266 and BS 9999 respectively. Records are kept audit-ready, which matters for managing agents answering to landlords, tenants and leaseholders across Surrey's office and residential block stock.

Do you take on multi-site portfolios along the M25 corridor?

Yes. Surrey portfolios often mix business-park units at Camberley or Leatherhead with town-centre offices in Guildford and residential blocks in Weybridge or Esher. We take that mix on under one contract, one asset register and one point of contact, with coverage extending across London and the wider South East where a portfolio crosses county lines.

Nearby & related

The same service,
county by county.

The other three lines

One contractor,
four service lines.

Talk to us about MEPH

Scope, programme,
stage — send it over.

A named contact, not a sales team, comes back within 24 hours. Include the package, programme and stage if you can.